Terms & Conditions

01 Acceptance of Terms

By accessing, browsing, or using any part of the 7spen website located at 7spen.net (hereinafter referred to as "the Platform," "7spen," or "the Service"), you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions, together with 7spen's Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.

These Terms and Conditions constitute a legally binding agreement between you (the "User," "Player," or "Account Holder") and 7spen (the "Company," "we," "us," or "our"). If you do not agree to any part of these Terms, you must immediately cease using the Platform and may not register for or maintain a 7spen account.

02 Eligibility

Access to and use of the 7spen Platform is strictly limited to individuals who satisfy all of the following eligibility criteria:

• You are at least 21 years of age at the time of registration, in accordance with Philippine gaming law and PAGCOR regulations.
• You are a natural person. Corporate entities, partnerships, trusts, and other legal entities may not register as players on the Platform.
• You are physically located in a jurisdiction where participating in online casino and sports betting activities is lawful at the time of each gaming session.
• You are not listed on any self-exclusion register maintained by 7spen or any affiliated gaming operator.
• You have not previously had a 7spen account suspended or permanently closed due to a breach of these Terms.
• You are not acting on behalf of, or depositing funds sourced from, any third party.

7spen reserves the right to verify eligibility at any point during the account lifecycle. Where eligibility cannot be confirmed to the Company's reasonable satisfaction, 7spen may suspend or permanently close the account and withhold any outstanding balance pending investigation.

03 Account Registration

3.1 Registration Requirements

To access real-money gaming features on 7spen, you must complete the registration process and create a verified account. During registration, you agree to provide accurate, current, and complete information including your full legal name, date of birth, residential address in the Philippines, valid email address, and contact number.

3.2 One Account Policy

Each individual may hold only one (1) active 7spen account at any given time. The creation of multiple accounts by a single individual — whether using different names, email addresses, payment methods, or device identifiers — is strictly prohibited and constitutes a material breach of these Terms. 7spen employs automated and manual detection systems to identify duplicate accounts. Where duplication is detected, all associated accounts may be suspended, bonuses forfeited, and balances held pending review.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your 7spen account credentials, including your username and password. You must not share your login details with any third party or allow any other person to access your account. Any activity conducted through your account while your credentials are active is deemed to have been authorized by you.

In the event you suspect unauthorized access to your account, you must notify 7spen immediately by contacting our support team at [email protected]. 7spen will not be liable for any losses arising from unauthorized account access where you failed to notify us in a timely manner.

3.4 KYC Verification

7spen is required to conduct Know Your Customer (KYC) verification as part of its anti-money laundering (AML) compliance obligations. You may be required at any time — and will be required prior to processing withdrawals above prescribed thresholds — to submit copies of the following documents:

• A valid, government-issued photo identification (e.g., Philippine passport, driver's license, SSS/UMID card, PhilSys national ID, or voter's ID)
• Proof of residential address (e.g., utility bill, bank statement, or barangay certificate issued within the last three months)
• Proof of payment method ownership (e.g., a screenshot of your GCash or Maya account showing your registered name)

Failure to provide requested KYC documents within a reasonable timeframe may result in the suspension of withdrawal privileges or account closure at 7spen's discretion.

04 Deposits & Withdrawals

4.1 Deposits

7spen accepts deposits via GCash, Maya (PayMaya), BPI, BDO, Metrobank, 7-Eleven Cliqq, Coins.ph, and USDT TRC20. All transactions are processed in Philippine Peso (₱) unless otherwise stated. Minimum and maximum deposit amounts are displayed in the cashier section of your account and are subject to change without prior notice.

Deposits must originate from a payment account registered in your own name. Third-party deposits — where the source of funds belongs to a person other than the registered account holder — are strictly prohibited and may trigger account suspension pending investigation.

4.2 Withdrawals

Withdrawal requests are processed subject to completion of KYC verification, satisfaction of any applicable wagering requirements, and confirmation that the withdrawal method matches the deposit source used in the relevant transaction cycle. 7spen aims to process withdrawal requests to GCash and Maya within one (1) to three (3) business hours under normal operating conditions. Bank transfer withdrawals may take up to three (3) business days depending on the receiving institution.

7spen reserves the right to request additional verification documentation before processing any withdrawal it deems unusual in size, frequency, or pattern, in accordance with its AML obligations.

4.3 Currency and Fees

All player account balances are maintained in Philippine Peso (₱). 7spen does not charge processing fees on standard GCash and Maya transactions. Third-party fees imposed by payment providers are outside 7spen's control and may apply. Any applicable fees will be clearly disclosed in the cashier section prior to transaction confirmation.

05 Bonuses & Promotions

5.1 General Bonus Terms

7spen offers various promotional bonuses, free credits, free spins, and other incentives to registered players from time to time. All bonuses are subject to specific terms and conditions, including wagering requirements, minimum odds restrictions, game contribution percentages, and expiry timeframes, which will be clearly stated on the relevant promotion page at the time of the offer.

5.2 Wagering Requirements

Unless explicitly stated otherwise, bonus funds must be wagered a specified number of times (the "wagering requirement") before any portion of the bonus or resulting winnings may be withdrawn. The applicable wagering multiplier will be stated in the individual promotion terms. Attempting to withdraw bonus-linked funds before wagering requirements are met will result in the bonus and any associated winnings being forfeited.

5.3 Bonus Abuse

7spen actively monitors bonus activity for signs of abuse, including but not limited to: systematic low-risk wagering designed to meet requirements without genuine game participation, use of multiple accounts to claim the same promotion, collusion between players, and exploitation of software errors. Where bonus abuse is detected, 7spen reserves the right to void the bonus, reverse associated winnings, and suspend or permanently close the account.

06 Game Rules & Fairness

All games available on the 7spen Platform — including online slots, live dealer games, bingo, and virtual sports — operate using certified Random Number Generator (RNG) technology or live-streamed real-time dealing, as applicable. RNG systems used by 7spen's software providers are independently tested and certified to ensure statistically fair and unpredictable outcomes.

In the event of a discrepancy between game results displayed on your device and results recorded on 7spen's servers, the server-side records shall be treated as definitive and authoritative for the purposes of settling any dispute.

7spen reserves the right to void any game round, bet, or transaction where a technical fault, software error, or communication failure has materially affected the outcome. In such cases, the affected stake will be returned to the player's account balance. 7spen will not be liable for any winnings resulting from a known or demonstrable software malfunction.

07 Prohibited Conduct

The following conduct is strictly prohibited on the 7spen Platform. Engaging in any prohibited activity constitutes a material breach of these Terms and may result in immediate account suspension, permanent closure, forfeiture of balances, and referral to relevant law enforcement or regulatory authorities:

• Providing false, misleading, or fraudulent information during registration or KYC verification
• Using stolen, unauthorized, or fraudulently obtained payment methods to fund your account
• Laundering funds or using 7spen for any transaction connected to criminal activity
• Using automated bots, scripts, artificial intelligence tools, or any software designed to gain an unfair advantage in any game or betting market
• Colluding with other players or third parties to manipulate game outcomes
• Exploiting software bugs, system errors, or pricing mistakes in a manner that is not consistent with genuine gameplay
• Accessing 7spen from a prohibited jurisdiction using a VPN, proxy, or other IP-masking technology
• Allowing or facilitating access to your account by any third party, including family members
• Engaging in any conduct that harasses, threatens, or harms other players or 7spen staff

08 Responsible Gaming

7spen is committed to promoting responsible gaming practices among all players on the Platform. The Company recognizes that gambling, while a legitimate form of entertainment for the vast majority of players, can become problematic for some individuals. 7spen provides a range of tools and resources to help players maintain control of their gaming activity.

8.1 Available Responsible Gaming Tools

• Deposit Limits: Set daily, weekly, or monthly deposit caps from your account settings to manage your spending.
• Session Time Reminders: Configure alerts that notify you when you have been playing for a specified period.
• Cooling-Off Periods: Temporarily suspend your account for a defined period (24 hours, 7 days, or 30 days) when you need a break.
• Self-Exclusion: Permanently close your account and request placement on 7spen's self-exclusion list. This is an irreversible action and cannot be undone during the exclusion period.
• Reality Checks: Pop-up notifications that display your net wins/losses and session duration at regular intervals during gameplay.

All responsible gaming tools are accessible from the "Responsible Gaming" section of your account settings after logging in at 7spen Login. For a full overview of our responsible gaming commitments, please visit our Responsible Gaming page.

09 Intellectual Property

All content on the 7spen Platform — including but not limited to the website design, layout, graphics, logos, icons, software code, game interfaces, promotional materials, written content, and brand assets — is the proprietary property of 7spen or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for personal, non-commercial gaming purposes in accordance with these Terms. You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any part of the Platform's content without 7spen's prior written consent.

10 Limitation of Liability

To the maximum extent permitted by applicable law, 7spen, its directors, employees, affiliates, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, loss of data, business interruption, or loss of goodwill — arising from or in connection with your use of the Platform, even if 7spen has been advised of the possibility of such damages.

7spen's total aggregate liability to any player in connection with any claim arising under these Terms shall not exceed the total amount deposited by that player into their 7spen account in the thirty (30) calendar days immediately preceding the event giving rise to the claim.

7spen does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis. 7spen makes no representations or warranties of any kind, express or implied, regarding the suitability, reliability, availability, or accuracy of the Platform or its content.

11 Termination

7spen reserves the right to suspend or permanently terminate your account and access to the Platform at any time and without prior notice if it determines, in its sole and reasonable discretion, that you have breached any provision of these Terms, engaged in fraudulent or illegal activity, or if your continued use of the Platform poses a risk to other players, the Company, or third parties.

Upon termination for cause, any outstanding balance in your account may be withheld pending investigation. Where a balance is withheld following account closure, 7spen will notify you of the reason and the expected timeline for resolution to the extent permissible under applicable law.

You may close your account at any time by contacting 7spen support at [email protected]. Upon voluntary closure, any verified balance remaining in your account (after deduction of applicable bonus amounts subject to incomplete wagering requirements) will be returned to your registered payment method within a reasonable processing period.

12 Governing Law

These Terms and Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

Any dispute between you and 7spen that cannot be resolved amicably through our customer support process shall be subject to the exclusive jurisdiction of the competent courts of the Philippines. 7spen operates in compliance with the regulatory framework established by PAGCOR (Philippine Amusement and Gaming Corporation).

13 Contact Information

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of the 7spen Platform, please contact our support team through the following channel:

Our customer support team is available 24 hours a day, 7 days a week, including Philippine public holidays. We aim to respond to all formal complaints within 48 hours of receipt. For urgent account security matters, please indicate "URGENT" in your email subject line.

These Terms and Conditions were last updated on January 1, 2026. Previous versions are available upon request by contacting our support team. 7spen reserves the right to amend these Terms at any time. Continued use of the Platform following notification of any amendment constitutes your acceptance of the updated Terms.